Guide to Writing Professional Emails

Email is a common and convenient way to communicate to companies, employers, colleagues and others. Writing a professional email requires a clear sense of the purpose for writing, as well as a clear statement of the message. Here are tips on how to successfully write a professional email

A) Write an appropriate subject line
Recipients look at the subject line in order to decide to open, forward, or trash a message. Before you hit send, take a second to write a subject line that accurately describes the content. Never leave the subject line blank!

B) Keep content concise
Readers don’t have time to read long, lengthy emails with multiple questions attached. Stick to your main points and keep the content short and concise. If your message runs longer than two or three short paragraphs, consider reducing the message, or providing an attachment.

C) Identify yourself clearly
When contacting someone formally, always include your name, occupation and any other important identification information in the first sentences. Be sure to include in your signature line your full name, position, company, or an online profile page.

D) Be appropriate
Remember to say “please” and “thank you.” And, avoid email abbreviations and chat room acronyms in formal emails. Always know the situation, and write accordingly.

E) Proofread!
Edit and proofread before hitting “send.” Although spell checker is a good resource, it doesn’t catch every typo or grammatical error. Take the extra time to read over your content, and show a draft to a close associate if you have time.

F) Respond promptly
If you want to appear professional and courteous, make yourself available to your online correspondents. If you need more then 24 hours to collect information or make a decision, send a brief response explaining the delay.

All these tips will ensure that your professional email have a clear sense of purpose, with an effective message.

Amy Sanford
Bellevue Web Design Content Department

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